Consulting

Taking the brand, employee, and client experience to a new level.

HELPING BUSINESSES CULTIVATE BEST IN CLASS EXPERIENCES

HELPING BUSINESSES CULTIVATE BEST IN CLASS EXPERIENCES

When you study the patterns of the most successful companies, there are many traits that stand the test of time: a clear vision, strong leadership, quality products and services, and an open mindset when it comes to navigating change. We partner with companies that share these traits and who are interested in delivering a better experience that sets them apart from the herd.

Our Approach

Creating a 10-year plan is a thing of the past. Being ordinary is no longer enough. Our team specializes in planning and executing authentic experiences that excite, resonate, and inspire. We work hand-in-hand with you to create a growth plan that will take you to the next level.

  • Quantitative and qualitative research to identify your business’s differentiating factors and provide clarity of vision for the path ahead.
  • Town hall meetings, business strategy sessions, and detailed client and employee interviews to determine the authentic elements of your brand that set your ecosystem apart.
  • A constant thirst to combine fresh thinking with tried-and-true methods to define what success looks like based on your organization’s unique DNA.
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Susan Quinn consulting and providing strategic guidance.

Business Strategy

Left unchecked, market forces and emerging technologies can disrupt your business and, ultimately, erode your profitability.

  • Customized business development and marketing strategies to accelerate growth.
  • Employee and client surveys to identify and target areas for strategic improvement.
  • Workshops and training to help ensure adoption of brand vision and values at all levels of your organization.
  • Competitive analysis to optimize offerings and identify new areas for growth.

We've consulted with industry leaders including:

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Strategy lives at the center of everything we do. We help businesses position themselves to take on future opportunities because we believe that best-in-class businesses can experience growth no matter the state of the market.
Research and strategy manager, Sanya Chandler, building client relationships over a zoom call from her desk.

Employee & Client Retention

Brands are only as strong as the people that believe in them. We’ve found that prioritizing the needs of your employees is critical in retaining key team members and attracting new clients.

We help businesses take strategic action to retain employees and develop client relationships that accelerate business growth.

  • Qualitative interviews with your team and clients to identify where your organization excels and where you can strengthen key relationships.
  • Strategic recommendations for how you can improve talent acquisition efforts and hold on to your most valuable employees.

Brand Messaging & Clarity of Vision

Our consulting team helps industry leaders personify and reinforce the purpose, vision, and values of their organizations through thoughtful language and precise strategic execution.

We believe that using consistent and precise language to express your core brand is critical in providing a focused vision for the future. We’re a team of curious communicators who ask the right questions, seek the best answers, and deliver powerful insights to help you express your brand to clients and employees alike.

  • Redefine your purpose, mission, and vision statements to align with your goals and the culture you want to create.
  • Improve authenticity and build trust by getting all levels of your business pulling in the same direction.
  • Increase employee buy-in by infusing your business’s messaging and strategies with your team’s values and needs.
Susan Quinn, CEO of circle S studio, hosting a workshop.

Training & Workshops

Best-in-class companies understand the importance of continuing education, and we provide customized training and workshops to help you focus your team’s efforts on the things that matter. This process enables personal growth and inspires them to adopt practices that can help your business succeed. Our workshops and sessions include:

  • Effective communication skills.
  • Building client relationships as a trusted advisor.
  • Presenting with confidence and clarity.
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