Artificial intelligence is changing the way marketing teams think about content—making it faster to create, easier to personalize, and smarter to scale. In this post, we explore how AI is reshaping B2B content creation and what marketing teams can do to make the most of it.
Since its introduction in the early 1900s, artificial intelligence’s (AI) usage in programming and computing has evolved beyond exclusive use by scientists to use by businesses and consumers alike. Marketers, in particular, have found AI transformative for items such as identifying operational improvements, providing research and strategy support, and the focus of this article—content creation. AI in content marketing means marketers have a new tool in their toolbox to leverage—one that makes them smarter, more efficient, and, for those that fully embrace the technology, better primed for growth. In this article, we’ll explore how using artificial intelligence in content marketing can enable teams to generate and optimize high-quality content at scale.
While artificial intelligence has been around in some way, shape, or form for over a century, its impact on marketing has accelerated in the past few years—mainly thanks to breakthroughs in machine learning, natural language generation (NLG), and generative AI. To better grasp how AI is shaping the future of marketing, it’s important to distinguish between its key components:
In a B2B marketing and business context, early applications of these three AI technologies were often limited to the backend of websites and systems. A couple of examples can be seen through lead scoring models powered by machine learning and the automation of data-rich reports through NLG.
Today, marketing use cases have evolved dramatically. Machine learning now drives real-time personalization and predictive analytics in marketing; NLG is used for AI content generation and the responses of chatbots and voice assistants like Google’s Alexa and Apple’s Siri; and generative AI in marketing supports everything from fully automated content production across channels to image creation and more.
Early adopters of artificial intelligence that have embraced tools like OpenAI’s GPT and DALL-E models, for example, have begun to redefine what’s possible in AI-driven content strategy and execution. And as AI capabilities continue to mature, marketing teams that embrace the technology will be better positioned to stay competitive. Since most marketers using AI are still in the innovator, early adopter, or early majority stages, there’s still time for teams to gain a competitive edge—or risk falling behind.
For more background on AI in marketing, see our blog post on Exploring AI for B2B Marketing: ChatGPT and the Future of Content.
Incorporating AI into your B2B content creation strategy extends beyond time savings (although one of the best use cases is to automate repetitive tasks like summarizing meeting notes). To adopt AI into your workflow means building smarter, more scalable, and more robust processes so you can focus on being more effective in telling your brand story and enhancing your client experience.
Below are a few ways AI can enhance your content creation efforts:
One of the most immediate benefits of using AI content creation tools is automating time-consuming, repetitive tasks. Think of things like summarizing meeting notes, generating first-draft emails, repurposing blog content into social posts, or organizing content calendars—tasks that don’t always require deep strategy, but still require a lot of time.
Research shows that by automating tasks, marketers can benefit from a 12.2% reduction in marketing overhead and that generative AI can save marketers over 5 hours a week. And when looking at marketing automation to nurture prospects, some firms have reported seeing a 450%+ increase in qualified leads.
But automation isn’t all about efficiency—it’s also about making your content strategy more responsive.
For example, by using AI to analyze behavioral data (like which pages a visitor engages with or how long they stay on a pricing page), marketing teams can better predict where that person is in the buyer journey. From there, AI can help trigger the right content like a case study for someone comparing vendors or a process walkthrough for someone nearing a decision.
Combining the behavior with the automation to form a seamless experience is where the main opportunity lies. It’s one thing to set up workflows in your marketing automation platform—but another to make sure those workflows align with your larger strategy, messaging, content library, and the prospect’s wants. That’s where a thoughtful approach can be useful.
For teams looking to scale without sacrificing quality, automation is a powerful lever—but like all good tools, it works best when paired with a clear plan and the right structure behind it.
Personalization is no longer a nice-to-have but an expectation. Research by McKinsey & Company shows that 71% of consumers expect personalized experiences and a slightly higher percent (76%) will get frustrated if they don’t receive one.
Increasingly, buyers want content that’s relevant to their specific needs, industry, and stage in the decision-making process. AI makes it possible to deliver this kind of tailored experience at scale, but doing it well still requires a thoughtful, strategic approach.
AI tools can support in analyzing customer behavior and even suggest content variations based on engagement patterns. This level of insight supports a stronger AI-driven content strategy, making messaging more relevant at scale. But having access to those capabilities is just the start. The real opportunity for marketers lies in turning that data into a cohesive content journey that feels personal and relevant.
Let’s say a mid-sized financial services firm uses AI to identify patterns across its B2B prospect base. The data reveals that institutional investors are spending more time on thought leadership pieces and market outlook reports, while smaller advisory firms are more engaged with practical guides, calculators, and bite-sized explainers.
These insights are valuable but knowing what your audience wants and knowing how to deliver it effectively are two different things.
That’s where strategy comes into play. The firm might need to:
For teams managing a lot of moving parts like regulatory content, multiple audience segments, and tight production schedules, it can be helpful to bring an outside perspective to support. Collaborating with a partner on strategy and/or execution can make the difference between simply having AI tools and fully activating their potential.
As another example of personalization in AI, leading platforms now use AI to dynamically adjust website copy, product recommendations, or even downloadable content based on visitor behavior in real time. Tools like Adobe Target or Dynamic Yield can personalize the full content experience—from homepage banners to blog CTAs—without manual updates.
At the end of the day, AI can uncover the what—but building the how often comes down to having the right content plan, messaging framework, and operational structure. Whether you develop that in-house or with a partner depends on your team’s goals and bandwidth.
Strong research is the foundation of every great piece of content but getting there can be time-consuming. Whether you’re creating a new whitepaper, planning a webinar, or trying to get up to speed on a trending topic, the research phase can easily take up a lot of time before writing begins.
Generative AI and large language models like ChatGPT or Claude can quickly outline key themes around a subject in seconds. Instead of starting with a blank page, content teams can use AI to explore possible angles for a new blog post or summarize dense reports for reference.
You can think of AI like a research assistant there to support with pulling information. That being said, you’ll still need to validate the information for accuracy and add your unique point of view.
Searching for how many digital marketing AI tools exist will result in numbers that range from thousands to millions. While the number of tools has exploded in recent years, there are a few that stand out for their ability to assist with content ideation, editing, and distribution. Here are some top AI marketing tools teams should consider integrating into their workflows:
Using AI marketing tools can be extremely beneficial; however, it also comes with a few ethical considerations that marketing teams must consider and address.
A major concern with using AI-generated content is maintaining your unique brand voice and creative point of view. Teams that pull content directly from AI and don’t take the time to edit or train their tools run the risk of generic and bland content that doesn’t accurately reflect their brand. As such, marketing teams should always have human editors refine outputs to ensure tone and voice alignment.
One of the more subtle risks of using AI tools like ChatGPT is the issue of hallucinations. In this context, hallucinations refer to instances where AI generates information that sounds plausible but is actually false or entirely fabricated. These inaccuracies can be especially problematic when the AI references fake statistics, misattributes quotes, or cites non-existent sources.
Additionally, marketing teams should be aware of inherent data bias. AI models are trained on massive datasets that may contain outdated, incomplete, or biased information. As a result, the outputs can unintentionally skew perspectives or overlook important nuance. This becomes particularly concerning when creating content for diverse audiences or industries where accuracy and cultural sensitivity are critical.
To mitigate these risks, teams should:
By proactively identifying and correcting these issues, marketers can use AI responsibly while protecting the credibility and integrity of their brand.
Data privacy is a major concern when it comes to using AI tools which often require access to large data sets to function. Before implementing any AI into your company’s workflow, teams should ensure compliance with laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), as well as avoid uploading any sensitive or confidential information into any public AI tools that can be accessed through open platforms.
As AI increasingly becomes part of content creation workflows, questions around ownership and intellectual property (IP) are becoming more commonplace. Who owns content created by an AI tool? Can you copyright AI-generated work? What about using AI to repurpose third-party content?
Generally speaking, content created by an AI tool may not qualify for copyright protections. This is another reason why it’s important that a human editor make substantial edits to anything AI-generated. Copyright protection can only come into play when sufficient edits are made, so make sure any outputs are refined by a person.
Some industries such as finance, healthcare, and legal are implementing policies that require AI-generated content disclosures. And further, new technical standards are emerging among content platforms themselves.
LinkedIn, for example, has adopted Content Credentials into its platform. This technology was developed by Adobe’s Content Authenticity Initiative and uses the Coalition for Content Provenance and Authenticity (C2PA) standard to make content origin information accessible to everyone by automatically attaching metadata to AI-generated images and text. The metadata displays details like how the content was created, edited, and by whom.
Credentials like this help to reinforce transparency and may soon become an important part of how all content is validated online. As adoption continues to grow, marketers should consider how to integrate these tools into their publishing workflows—especially when transparency and authenticity are part of their brand’s value proposition.
To get the most from AI in content marketing, it’s important to have a plan. AI tools are only as effective as the strategy that guides them. Whether you’re just getting started or looking to expand your current efforts, implementing AI in a thoughtful, structured way will help you get the most value faster and with fewer roadblocks.
In some cases, partnering with a marketing agency can accelerate this process by offering an outside perspective and strategic guidance—as well as hands-on support to help your team make the jump from experimentation to impact.
Where are your bottlenecks? What tasks are repetitive and primed for automation? Look at which types of content take the most time or are difficult to scale. From there, identify where AI can alleviate the burden and where a partner might help bring structure or support through an external audit, benchmarking your content maturity or helping map which tools are best suited to your needs.
No need to overhaul your entire process at once. Start small and use AI to repackage long-form content into bite-sized assets, then test how those pieces perform. Use A/B testing to fine-tune your content pieces. The goal is progress, not perfection.
To make AI a sustainable part of your content strategy, align its usage with measurable outcomes. That could mean:
An agency partner can help you track these metrics over time, build performance dashboards, or audit existing content workflows for opportunities to optimize. By focusing on outcomes—not just outputs—you can demonstrate the true ROI of AI.
AI shouldn’t be looked at as something here to replace marketers, but instead as a tool that can make marketers more powerful. By embracing AI in digital marketing, B2B teams can reduce inefficiencies, scale personalized messaging, and unlock new levels of creativity and performance.
As AI capabilities evolve, the marketers who stay curious, flexible, and strategic in how they apply these tools will be the ones who lead the charge. Whether you’re experimenting with AI for the first time or working toward a more integrated, scalable model, having the right foundation, and the right partners, can make all the difference.
AI in content marketing refers to using artificial intelligence tools to plan, generate, optimize, and personalize content. These tools help teams scale production and improve performance.
No, AI can support writers by streamlining tasks and speeding up research, but human creativity and strategy are still essential for producing compelling, brand-aligned content.
Top tools include ChatGPT, Jasper, Grammarly, Surfer SEO, and Perplexity, depending on whether you’re focusing on generation, editing, SEO, or research.
AI tools can analyze user behavior and create dynamic content experiences, from personalized email subject lines to industry-specific landing pages.
Yes—hallucinated facts, bias, loss of voice, and data privacy issues are all potential risks. All AI-generated content should be reviewed by a human before publishing.
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