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Your website analytics and search rankings are abysmal
Website analytics are a great way to benchmark the effectiveness of your website, but it isn’t just page views and visitors with which you should be concerned. Does your website have a high bounce-rate? Is the visitor’s average time on site extremely short? Do you have a low average page views per visit? These can all be indicators that your website and content are not working.
What about your search rankings? Does your site rank well for the keywords people are using to find the services and/or products your company provides? If not, chances are your website has not been properly optimized for search or uses old-school SEO black-hat tricks that no longer work (and will get your site penalized).
Even worse, if your website doesn’t even use analytics, you most definitely need to consider a new website.