Benchmarking in Google Analytics
Benchmarking against industry players is another important step to figuring out how your site measures up, site-wide. One way you can find industry benchmarks from real data is in Google Analytics with a feature called Benchmarking. The tool allows you to compare your website’s data to that of other companies within an industry. It’s the closest thing you can get to comparing your analytics to those of your competitors.
Benchmarking can be found under the Audience tab on the left side of your Google Analytics dashboard. In this section, you can manually select an industry, location, and company size based on daily sessions, and Google Analytics will aggregate data from all other properties that fit those qualifications to establish the “benchmark.”
This average only accounts for companies who have allowed their data to be used for benchmarking in their settings.
For example, a construction firm could choose websites under the industry vertical “Construction and Maintenance” that are within the United States and that have average daily sessions between 100 and 499. Google Analytics then instantly compares those average data points to your own website data.
There are a number of acquisition and user behavior metrics you can look at from new users to bounce rate and pages per session. You can also compare these data points by Channel (Organic Search, Direct, etc.), Location, or Device, and Google Analytics will display the percent difference between yours and the benchmark for each.
Research can be an easy way to supplement metrics from your own site and from Google Analytics benchmarking. For best practice, it’s wise to use a combination of both Google Analytics benchmarking and research from industry experts or industry competitors.