Smarter Hiring Strategies for Stronger Teams with Sue MacArthur

Episode Overview

In this episode of Better Experiences by Design, host Susan Quinn talks with Sue MacArthur, Co-Founder and President of Strategic Talent Management, about what it takes to hire the right people, develop stronger leaders, and retain top talent in today’s competitive market.

With decades of experience helping businesses improve their talent acquisition strategy, Sue shares practical insights on how to avoid the most common hiring mistakes—from posting unrealistic job descriptions to neglecting cultural fit.

You’ll learn how to define your company culture, create a better recruiting process, and use behavioral and motivational assessments to find candidates who will thrive in your workplace. Plus, Sue shares tips on leadership development, succession planning, and building teams that are engaged, driven, and built to last.

Whether you’re hiring your next team member or investing in your current employees, this episode is packed with takeaways to elevate your employee experience and strengthen your organization from the inside out.

Too often, we tolerate mediocrity. But the cost of keeping the wrong person in the seat impacts your team, your culture, and your bottom line.

In this episode, you’ll hear:

• Why defining culture is a crucial first step in hiring
• Common hiring mistakes and how to avoid them
• How to design clear, purposeful interview questions
• Tips for delegating smarter and avoiding burnout
• Why ongoing communication is the key to retaining top performers

About Sue MacArthur

Sue MacArthur is the Co-Founder and President of Strategic Talent Management, a firm that helps small to mid-sized businesses solve their people challenges—from hiring and leadership development to succession planning. With a background in behavioral science and decades of experience, Sue has guided countless organizations in building high-performing teams that align with culture and drive results. She is also the co-creator of STM’s proprietary leadership curriculum and is currently working on her first book.

Ways to connect with Sue:

• Website: https://strategictalentmgmt.com
• LinkedIn: https://www.linkedin.com/in/suemacarthur/